Services

From the service desk to the server room to secure disposal — six practices that cover the full IT lifecycle.

Managed IT

Your IT department, or the part of it you're missing

Azunga247 is a managed services provider responsible for managing IT infrastructure. Depending on your organisational goals and budget, we can form part of your in-house IT team or provide you with a full-fledged IT support department.

Trust Azunga247 with your IT service management, and focus on your business development.

What's included

  • 24 / 7 / 365 monitoring and service desk
  • Proactive patching, backup and antivirus management
  • Defined SLAs with tracked response and resolution times
  • Monthly service reporting and quarterly reviews
  • Vendor and licence management on your behalf
  • Escalation path to senior engineers, not a script
ICT Support

End-user computing that just works

Desktop support, application support and end-user computing across your approved estate. Remote-first so most issues are resolved before anyone needs to travel — with on-site engineers when a problem needs hands and eyes.

We also run ICT projects end to end: rollouts, migrations, refreshes and office moves.

What's included

  • Service desk and first-to-third line support
  • Desktop, laptop and mobile device support
  • Support on approved desktop applications
  • Starters, movers and leavers processes
  • ICT projects, rollouts and office relocations
  • ICT training for staff and IT teams
Networks & Infrastructure

Servers, storage and the links between them

Design, deployment and maintenance of the infrastructure your business runs on — physical and virtual servers, storage, structured cabling, LAN, WAN and wireless.

Whether it lives in your building, in a datacentre or in the cloud, we build it to be resilient and we document it so nobody is guessing later.

What's included

  • Server and storage deployment
  • Virtualisation platforms and cloud solutions
  • Network design, cabling and wireless
  • Firewalls, VPN and perimeter security
  • Datacentre design and unified communications
  • Documentation and as-built handover
IT Asset Disposal

Secure, certified, green end-of-life

Being ISO 27001, COBIT and ITIL aligned, we know how important it is to securely manage business data — including the destruction of unwanted data storage devices.

We carry out on-site shredding of hard drives, or we can transport the kit off site for secure and green IT disposal at one of our service centres. Either way you get a certificate and an auditable asset trail.

What's included

  • On-site hard drive shredding
  • Secure collection and chain-of-custody logging
  • Certificates of data destruction
  • Asset registers reconciled before and after
  • Environmentally responsible recycling
  • Resale or redeployment of usable equipment
Data Analytics & Management

Turn operational data into decisions

Most organisations already hold the data they need to make better calls — it is just scattered across systems nobody has joined up.

We build the reporting, dashboards and management systems that surface it, and put the governance around it so the numbers can be trusted.

What's included

  • Reporting and management dashboards
  • Asset management systems
  • Fleet management systems
  • Microsoft application and data solutions
  • Data cleansing and consolidation
  • Policy, strategy and governance development
Hardware & Software Procurement

Buy right, once

Independent sourcing of hardware, software and licensing. Because we are vendor agnostic, the specification you get is driven by the requirement and the budget.

We handle the quoting, the ordering, the build and the deployment — and we support what we supply.

What's included

  • Hardware and software sales
  • Licensing advice and renewals management
  • Standard builds and imaging
  • Asset tagging and register updates
  • Warranty and support contract management
  • Lifecycle and refresh planning
Also available

Supporting capabilities

Web design

Modern, fast, responsive sites and web applications — built, hosted and maintained.

ICT training

Practical upskilling for end users and IT staff on the systems you actually run.

Policy & strategy

IT policy, security standards and multi-year technology roadmaps aligned to the business plan.

Let's get your IT working for you

Tell us what's slowing your business down. We'll come back with a practical, costed plan — no jargon, no obligation.